The page uses Browser Access Keys to help with keyboard navigation. Click to learn moreSkip to Navigation

Different browsers use different keystrokes to activate accesskey shortcuts. Please reference the following list to use access keys on your system.

Alt and the accesskey, for Internet Explorer on Windows
Shift and Alt and the accesskey, for Firefox on Windows
Shift and Esc and the accesskey, for Windows or Mac
Ctrl and the accesskey, for the following browsers on a Mac: Internet Explorer 5.2, Safari 1.2, Firefox, Mozilla, Netscape 6+.

We use the following access keys on our gateway

n Skip to Navigation
k Accesskeys description
h Help
    University of North Carolina at Charlotte
  Feb 22, 2018
University Catalogs | Main Page

Catalog Troubleshooting

If pages or links will not load, you may need to clear your browser’s cache, including the cookies and website data, to resolve this issue.

The following will force the browser to clear all of the cache memory:

Chrome Browser

  • Press [Ctrl] + [Shift] + [Delete]
  • Change “Clear the following items from” to “the beginning of time”
  • Click “Clear Browsing Data”


Firefox Browser

  • Press [Ctrl] + [Shift] + [Delete]
  • Change the “Time range to clear” to “Everything”
  • Click “Clear now”


Microsoft Internet Explorer

  • Press [Ctrl] + [Shift] + [Delete]
  • Select checkboxes to clear
  • Click “Delete”


Microsoft Edge